Terms of Service

Clarr Technologies Inc. provides AI-powered bookkeeping software and optional bookkeeper services to Canadian businesses and accounting practices.

Important: Clarr is bookkeeping software — not a licensed accounting firm. We do not provide tax advice. For tax advice, consult a Chartered Professional Accountant (CPA).

To use Clarr you must:

• Be 18 years of age or older
• Be a Canadian resident, citizen, or operate a Canadian business entity
• Agree to these terms on behalf of yourself or your organisation
• Provide accurate information during signup

You are responsible for:

• Maintaining the security of your login credentials
• All activity that occurs under your account
• Ensuring your staff members comply with these terms
• Keeping your contact and billing information current

One account per business entity on Starter and Professional plans. Practice plans support multiple client entities per the plan limits.

Clarr provides:

• AI extraction and categorisation of financial documents
• Financial reports — P&L, balance sheet, GST summaries
• Double-entry bookkeeping via an automated ledger
• Bank reconciliation tools
• Invoicing and quote generation
• CRA deadline tracking and reminders

On Professional and Complete plans, Clarr also provides:

• A Clarr-employed bookkeeper who reviews your books
• GST/HST workbook preparation (Professional)
• GST/HST filing with CRA on your behalf (Complete)
• Year-end financial package (Complete)

Clarr does not provide: tax advice, legal advice, investment advice, or CRA audit representation.

Clarr subscriptions are billed monthly or annually in Canadian dollars (CAD) plus applicable GST/HST.

Free trial: 14 days on all plans. No credit card required to start a trial.

Monthly plans: Billed on the same date each month. Cancel anytime from your account settings.

Annual plans: Billed annually. Non-refundable after the 14-day trial period. Save two months versus monthly billing.

Payment processing: Handled by Stripe. Clarr does not store your payment card information.

Failed payments: We retry failed payments three times over seven days. After three failures your account is paused (not deleted) and you are notified by email.

You own your data. Always.

• All financial documents you upload remain yours
• You can export your data at any time
• If you cancel, you have 90 days to download your complete data export
• After 90 days, non-financial data is deleted
• Financial records subject to CRA retention (7 years) are retained regardless of account status

Clarr uses your data only to provide the service. We never sell, license, or share your data for commercial purposes.

The Clarr software, brand, AI models, and all intellectual property are owned by Clarr Technologies Inc. You receive a limited, non-transferable licence to use Clarr for your business while you have an active subscription.

You may not use Clarr to:

• Process financial records for a business you do not own or are not authorised to represent
• Upload fraudulent, falsified, or illegal documents
• Share your account credentials with unauthorised users
• Attempt to reverse engineer or copy Clarr's software
• Use Clarr for personal (non-business) finances
• Violate any applicable Canadian law or regulation

Clarr is not liable for:

• Errors arising from inaccurate information you provide
• CRA penalties, interest, or assessments
• Losses from reliance on Clarr reports without CPA review
• Data loss caused by your own actions
• Third-party service interruptions (Stripe, Xero, etc.)

Our total liability to you in any 12-month period is capped at three months of subscription fees paid.

You may cancel your subscription at any time from account settings. Cancellation takes effect at the end of your current billing period.

Clarr may terminate or suspend accounts that:

• Violate these terms
• Have three or more consecutive failed payments
• Are found to be fraudulent or abusive

We provide 30 days notice before termination except in cases of fraud or abuse.

We will notify you by email at least 30 days before any material changes to these terms. Your continued use of Clarr after that date constitutes acceptance of the updated terms.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any disputes will be resolved in the courts of Ontario, Canada.